Refund and Returns Policy

Overview

As we deal with physical printing books, we are not offering return or refund once place the order. On very special cases, our team will look into possibilities to make our customers happy.

Several types of books are exempt from being returned. Perishable goods such as books, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pusthakanestham@gmail.com and send your item to our store address post our approvals.